Privacy Policy

Last Updated: July 2025

Welcome to Florida OCD and Anxiety Specialists ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.flocdandanxiety.com, or engage with our services.

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide through forms, such as:

  • Name

  • Email address

  • Phone number

  • Reason for seeking therapy

  • Any other information you choose to share

b. Automatically Collected Information

When you visit our website, we may collect information automatically, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device type and operating system

This information helps us understand how visitors use our site and improve user experience.

2. Use of Your Information

We may use the information we collect to:

  • Respond to inquiries or requests

  • Schedule consultations or sessions

  • Provide and manage mental health services

  • Improve our website and user experience

  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. HIPAA and Client Confidentiality

As a provider of mental health services, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you share is handled in accordance with HIPAA guidelines. This includes:

  • Storing information securely

  • Limiting access to your data

  • Only sharing PHI when legally required or with your written consent

For more detailed information, please review our Notice of Privacy Practices, which is available upon request or at the time of intake.

4. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience. You can disable cookies through your browser settings, although this may affect website functionality.

5. Third-Party Services

We may use third-party services (such as online scheduling tools, email providers, or analytics platforms) that process data on our behalf. These services are required to comply with privacy and security standards and do not use your information for their own purposes.

6. Data Security

We take reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Request access to or correction of your information

  • Request deletion of personal data (subject to legal and clinical obligations)

  • Withdraw consent for communications

  • File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us at:
📧 info@flocdandanxiety.com
📞 904-410-7010

8. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect information from children under 13. If we become aware that such data has been collected, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in practices or legal requirements. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Florida OCD and Anxiety Specialists
📍 Based in Florida
📧 info@flocdandanxiety.com
🌐 www.flocdandanxiety.com

Last updated July 2025